AIWE

Terms of service · Canada

The terms for using the Canadian edition of the assessment and the Reality Gap Report.

Effective October 4, 2026. Last updated October 4, 2026.

These terms are an agreement between you and Standard Practice. They cover the Canadian edition of the AI Workplace Exposure Assessment at aiworkplaceexposure.com/ca and the paid Reality Gap Report sold through it. By using them you agree to these terms. If you are using them for a company, you confirm you are allowed to agree on its behalf.

One thing above all: Standard Practice provides HR policy and compliance guidance. It is not a law firm, nothing here is legal advice, and using the service does not create a solicitor-client relationship.

  1. 01What we provide

    The Canadian edition has two parts.

    • The exposure estimate. A free interview that scores your company’s unmanaged AI exposure from your own answers and your industry, and returns findings, an exposure map, the first actions to take and a PDF.
    • The Reality Gap Report. A paid step in which your employees answer an anonymous survey, their answers are matched to yours, all ten actions are written out, and your score and report are rebuilt on that evidence, with a dashboard and the full PDF.
  2. 03Who may use the service

    You must be at least 18 and be an owner, officer or manager of the business you are answering for, or have its permission. The Canadian edition is built for employers in Canada outside Quebec.

  3. 05The employee pulse

    When you set up the Reality Gap Report you send one link to your team. In doing so you agree that:

    • You have the right to ask these people to take a short, voluntary, anonymous survey, and you send the link only to people who work for the company being assessed.
    • Participation is voluntary and no employee will be pressured, rewarded or penalized for answering or not answering.
    • You will not attempt to identify who gave which answer, and you accept that we will not help anyone do so. Results appear only as totals, and only once the minimum response count set for your pulse is reached; below it, nothing is shown.
    • The pulse runs for the period shown when you set it up and then closes. The report is rebuilt on whatever has been received by then.
  4. 06Prices, payment and refunds

    Prices are in Canadian dollars and are shown before you pay. Payment is taken once, by Stripe, on Stripe’s pages; there is no subscription. The charge appears from the legal name shown on the payment page. Any GST, HST or provincial sales tax that applies is added at checkout.

    Refunds. For the Reality Gap Report, we refund in full if you ask within 30 days of paying and before any employee response has been recorded. We also refund it in full, without being asked, if the employee survey closes with fewer responses than the minimum needed to show results (the minimum is stated on the page where you pay). Otherwise, once responses exist, the work has been done and the payment is not refundable, except at our discretion. Refunds go back to the card that paid, usually within ten business days. If you think a charge is wrong, contact us before disputing it with your card issuer; we resolve mistakes quickly.

    Credit toward a policy. When the AI policy is on sale in Canada, the amount you paid for the Reality Gap Report is taken off the policy’s price if you buy it within one year of the later of your payment and your employee survey closing. The credit is used once, cannot be exchanged for cash, and does not apply to a Reality Gap Report that was refunded or provided without charge.

  5. 07Your information and our work

    Your business details, your answers and your employees’ answers are yours. You give us permission to process them to provide the service, as the privacy policy describes. The assessment itself, its questions, its scoring framework, the report designs and the website belong to Standard Practice. You may share your reports within your company and with your advisers; you may not reproduce the assessment or its framework for others.

    We may use totals and de-identified data drawn from many assessments, for example industry averages, provided nothing can identify your company or any person.

  6. 08Acceptable use

    You agree not to:

    • Give false information about your company or answer on behalf of a company you are not allowed to represent.
    • Use the pulse to target, identify, surveil or retaliate against any employee.
    • Copy, scrape or probe the service with automated tools, interfere with its operation, or attempt to work out or reproduce the scoring framework.
    • Use the service for anything unlawful.
  7. 09Availability and changes

    We aim to keep the service available and your report reachable at its link for at least two years after it is created, but we do not promise uninterrupted service. We may change, improve or withdraw features. The scoring framework is fixed for each assessment when it begins, so a later change to the framework never alters a report you already have.

  8. 10Disclaimer

    The service is provided as it is and as it is available. To the fullest extent the law allows, we make no warranty that it is accurate, complete, fit for a particular purpose or free of errors, and no warranty about any result you obtain from using it. Where the law of your province does not allow a disclaimer, it applies only to the extent permitted.

  9. 11Limits on our liability

    To the fullest extent the law allows, Standard Practice is not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data, arising from the service or these terms. Our total liability for all claims arising in any twelve-month period is limited to the amount you paid us in that period, or one hundred Canadian dollars if you paid nothing. Nothing here limits liability that cannot be limited by law.

  10. 12Your responsibility for your use

    If a claim is brought against Standard Practice because of your breach of these terms or of the law, including a claim by an employee about how a survey was presented or used, you agree to cover the costs and losses that result.

  11. 13Ending the agreement

    You may stop using the service at any time and may ask us to delete your assessment as the privacy policy describes. We may suspend or end access to the service for misuse or breach of these terms. Sections that by their nature should survive, including those on payments, ownership, disclaimers, liability and disputes, continue after the agreement ends.

  12. 14Governing law and disputes

    These terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-law rules, except where the law of your province requires otherwise. If we have a dispute, we each agree to contact the other and try to resolve it within 30 days before starting any proceeding.

  13. 15Changes to these terms

    When we change these terms we post the new version here with a new date. Continuing to use the service after that date means you accept the change. If a change materially affects an open purchase, we email the address on file.

  14. 16How to reach us

    Email admin@aiworkplaceexposure.com. Standard Practice, Georgia, USA.